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Return to shopShipping policy
This Shipping Policy explains how orders are processed, shipped, and delivered at Nosleep Store. Please review the information below before placing an order.
Shipping Destination
We currently ship within the United States only. Orders to U.S. territories and islands, including but not limited to Alaska, Hawaii, Puerto Rico, Guam, and U.S. Virgin Islands, are not supported at this time.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Processing time includes order verification, quality checks, packaging, and handoff to the carrier.
Please note that processing times do not include shipping transit time. During peak seasons, holidays, or promotional periods, processing may take longer than usual.
Shipping Methods & Delivery Time
Total delivery time is calculated as: Processing Time + Shipping Transit Time.
| Shipping Method | Shipping Fee | Transit Time | Total Estimated Delivery Time |
|---|---|---|---|
| Standard Shipping | $6.99 | 7–10 business days | 8–13 business days |
| Fast Shipping | $16.99 | 3–7 business days | 4–10 business days |
| Free Shipping | Free on orders over $80 | 7–10 business days | 8–13 business days |
Delivery times are estimates and may vary depending on carrier operations, destination location, weather conditions, public holidays, or unforeseen delays.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Additional email notifications will be sent as your order status updates.
Tracking information may take up to 24 hours to become active after shipment.
Shipping Delays
While we strive to deliver all orders on time, delays may occur due to factors beyond our control, including carrier delays, extreme weather, holidays, or high order volumes.
Nosleep Store is not responsible for shipping delays caused by carriers, but we will assist customers in tracking and resolving delivery issues whenever possible.
Incorrect Address
Customers are responsible for providing accurate and complete shipping information at checkout. Orders shipped to incorrectly provided addresses may result in delays, additional fees, or failed deliveries.
Nosleep Store is not responsible for lost shipments due to incorrect or incomplete address information.
Contact Information
If you have any questions regarding our Shipping Policy, please contact us using the information below:
- Address: 3730 E Huntsville Rd, Fayetteville, AR 72701
- Email: [email protected]
- Phone: (479) 402-7619 (Available during business hours)
- Support Hours: 09:00 – 18:30 (Central Time)